Frequently Asked Questions

Everything you need to know about Quikr, the online booking and rental management platform built for roll-off dumpster and dump trailer operators.

Pricing & Billing

How much does Quikr cost?

Quikr costs $19 per month, plus $3 per booking. Your total monthly subscription and booking fees will never exceed $79, regardless of how many bookings you receive.

Is there a setup fee?

Yes. Our introductory setup fee is $47, reduced from the standard $99.

Are there any long-term contracts?

No. Quikr operates on a month-to-month subscription. Cancel anytime.

Do you offer a free trial?

We offer a complimentary live demo configured for your actual business, including your roll-off containers or dump trailers, rental pricing, and service area. You'll see how Quikr works for your operation before signing up.

When are booking fees charged?

A $3 usage fee applies each time a booking is created.

What happens if I cancel?

Your account remains recoverable for 30 days following cancellation. After that period, account data is subject to deletion in accordance with our data retention policy.

Can I export my customer information?

Yes. Your customer information and booking records belong to your business. Contact our support team to request a copy.

Payments & Processing

How does Quikr handle rental payments?

Customer payments are processed through your connected Stripe account and deposited directly into your bank account. Quikr does not take a percentage of your rental revenue.

When are customers charged?

You decide. Collect payment when the customer books or at delivery. Quikr supports both options, giving you control over how and when you get paid.

Are there payment processing fees?

Stripe's standard processing fees apply. Quikr does not add a processing markup.

Can I issue refunds?

Yes. You maintain control of your Stripe account and can manage refunds directly through Stripe.

Do I need Stripe to accept bookings?

No. Your booking page can accept reservations without Stripe connected. Continue collecting payments through your existing process until you're ready to enable online payments.

Online Booking & Setup

Do I need a website to use Quikr?

No website? No problem. Quikr provides a professional, conversion-focused booking page designed to turn visitors into paying customers.

Every booking page is mobile-friendly, easy to navigate, and built to make reserving a roll-off dumpster or dump trailer simple. Use it as a standalone booking page or integrate it into your existing website.

Does Quikr build complete websites?

Not currently. Quikr specializes in high-converting booking pages and integrated booking carts for roll-off dumpster and dump trailer rental businesses.

Can I customize my rental pricing?

Absolutely. Set your own container sizes, rental periods, included tonnage, overweight charges, taxes, processing fees, fuel surcharges, trip fees, and promotional discounts.

Quikr automatically calculates pricing based on your settings.

Can I charge more for deliveries outside my normal service area?

Yes. Configure local and extended delivery zones with different pricing. Applicable delivery fees are automatically calculated during checkout.

Can I update my pricing after launching?

Yes. Your pricing, service areas, rental options, and booking settings can be updated at any time.

How does Quikr prevent double bookings?

Quikr tracks your available inventory against active rentals, scheduled deliveries, and upcoming pickups. Customers can only reserve equipment available for their selected rental period.

How do customers confirm their delivery location?

Customers verify their requested drop-off location using satellite imagery during checkout, giving your team a visual reference before delivery.

Can I restrict prohibited materials?

Yes. Configure up to three screening questions during checkout. Customers selecting restricted materials can be directed to contact your business before completing their reservation.

Drivers & Dispatch

How many drivers can I add?

As many as you need. Quikr does not charge additional fees per driver.

What can drivers access?

Drivers can view assigned jobs, delivery instructions, customer contact information, and navigation.

Administrative settings and financial information remain restricted unless access is specifically authorized.

Can I use Quikr if I'm an owner-operator?

Yes. Quikr includes a dedicated Driver Mode, allowing you to switch between managing your business and handling deliveries yourself.

What happens if a driver leaves my company?

You can immediately revoke their access without affecting historical job records.

Does Quikr include route optimization?

Not currently. Drivers can open their assigned stops directly in their device's navigation application.

Customer Notifications & Reviews

Does Quikr send automated customer notifications?

Yes. Quikr includes ready-to-use notifications throughout the rental process, including:

  • Booking confirmations
  • Upcoming delivery reminders
  • Delivery-day updates
  • Driver en route notifications with estimated arrival times
  • Delivery confirmations
  • Rental expiration reminders
  • Pickup confirmations
Can customers opt out of text messages?

Yes. Customers provide consent during checkout and can unsubscribe from text notifications by replying STOP.

Can Quikr help us collect Google reviews?

Yes. Review requests can be sent directly by your driver or from the operator dashboard. You choose when to send them, and customers receive a convenient link to leave a review on your Google Business Profile.

Orders, Invoices & Customers

Can I add additional charges after a rental?

Yes. Add overweight charges, additional rental days, or other applicable fees to an invoice. Outstanding balances can be collected using an authorized payment method on file.

Can customers pay invoices online?

Yes. Customers can receive a secure payment link to pay outstanding balances online.

Does Quikr maintain a customer database?

Yes. Customer contact information, rental history, and associated orders are organized in one place for easy access.

Can I enter bookings received by phone?

Absolutely. Create orders manually, adjust pricing when necessary, and manage them alongside online reservations.

Fleet & Availability

Does Quikr support both roll-off containers and dump trailers?

Yes. Quikr is designed specifically for businesses renting roll-off dumpsters and dump trailers. Manage either equipment type, or both, within the same platform.

How does Quikr track equipment?

Assign individual identification numbers to your roll-off containers and dump trailers. Quikr tracks availability based on active rentals, scheduled jobs, and equipment status.

What happens if a container or trailer is out of service?

Mark the equipment unavailable for maintenance, repairs, or other reasons. Quikr automatically removes it from bookable inventory until you make it available again.

Can I see upcoming equipment availability?

Yes. Quikr provides a 28-day availability calendar showing bookable inventory by equipment size and date.

What happens when equipment is returned?

Once equipment is marked returned, Quikr updates availability based on existing reservations and operational settings.

Getting Started

How long does setup take?

Setup time depends on your equipment inventory, pricing structure, and service area. Quikr walks you through configuring your business and preparing your booking page for launch.

Can I use Quikr with my existing website?

Yes. Embed the Quikr booking cart into your current website or link directly to your dedicated Quikr booking page.

Do I need technical experience?

No. Quikr is built for rental operators, not software developers. Manage bookings, drivers, customers, and equipment through an easy-to-use dashboard.

How do I get started?

Request a free live demo configured for your business. See how Quikr handles your equipment, pricing, availability, and customer bookings before making a decision.